ORLANDO
BUILDING LEADERS

In-Person Sessions

Join Us for Two Great Days of Training
July 11th & 12th

SHIFT LEADER 101
Shift Leader Planning & Leading
In-Person Session

Atlanta area Operator John Diamond will lead your Leader through best practices for planning a shift and executing a shift. He will also teach them how to do an after-shift review. All of these practices combined will help your leader grow out of reacting or over-reacting to problems that arise on shift to creating a solid plan and executing the plan.

PRICE

$199 per person

DATES

(All Times Eastern Standard)

July 11, 8:00am - 12:00pm

SHIFT LEADER 103
Giving Caring Feedback
& Managing Conflict
In-Person Session

Giving caring feedback is a catalyst for growth in any organization. In this class, your Leader will learn how to check the intent of their communication and choose their words so that they can make a lasting impact. They will also learn how to apply empathetic care to managing conflict.

PRICE

$199 per person

DATES

(All Times Eastern Standard)

July 12, 8:00am - 12:00pm

SHIFT LEADER 102
Situational Leadership
In-Person Session

Atlanta area Chick-fil-A Operator Chris Darley will guide your Leaders through Ken Blanchard’s model of Situational Leadership. Your Leaders will learn the 4 quadrants of situational leadership and that various situations call for various styles of leadership. They will practice in simulated situations to be ready to lead their team.

PRICE

$199 per person

DATES

(All Times Eastern Standard)

July 11, 1:30pm - 5:30pm

SHIFT LEADER 104
Shift Leader Reports
Virtual and/or
Hybrid Session

Learning how to read and interpret basic reports and act accordingly is critical to managing food, labor, and cash flow. Your Leader will learn how to access, interpret and act on data. They will also practice doing this through application scenarios, idea sharing, and action planning.

PRICE

$169 per person

DATES

(All Times Eastern Standard)

July 12, 1:30pm - 4:00pm

The most pivotal role in the Restaurant is the Shift Leader. Equipping Shift Leaders to respond with courage and clarity are our top priorities in this series of Shift Leader Training. All classes are Operator led and managed by Measured Results Consulting. Training is sponsored by Orlando Area Operators Rocky DeStafano, Jamey Vance, Jeromy Williams, and Scott Brickhouse.