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Building Leaders
Chick-fil-A Led  •  Chick-fil-A Culture  •  Chick-fil-A Legacy

Measured Results has partnered with Chick-fil-A Operators to design training that equips leaders to lead themselves well, to lead others with care, and to make excellent decisions that will benefit your business.

Our desire is to inspire an equip a movement of Operators helping other Operators to build remarkable leaders across the nation. We've designed and tested a progressive, stair-step approach in class offerings, from foundational to advanced classes, for your new Team Member through your Advanced Directors. We can bring the training to your Market, and when you're ready, we can equip Operators in your Market who are passionate about teaching leadership to lead the training locally.


Classes will be offered virtually at the Foundations level and in-person for all other sessions.

Participants in this program will learn to:

  • Handle the demands of the Chick-fil-A business with a proven approach

  • Change their mindset from taskmaster to people leader 

  • Explore Chick-fil-A culture and legacy by using HEART & SERVE models to value results AND relationships 

  • Increase leadership confidence through learning key leadership skills and effective communication 

  • Collaborate with other Restaurant leaders to build community and explore best practices 

  • Create an action plan to continue their growth of leadership confidence

What Operators are saying...

"My leaders had an amazing time and took so many notes. It really inspired and empowered them with the language and perspective to handle situations with heart and serve and think through what type of coaching, support, guiding or directing may be needed for different situations. They have enjoyed sharing with me and other leaders what they learned. And I have already seen the 3 of them using those skills this week.
Which is a big win!"

Holly Rivera, Orlando Operator


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