Leader Basics
In-Person Sessions
From Task Master to Leader
LEADER BASICS 101
Shift Planning & Leading
In-Person Session
Atlanta area Operator John Diamond will lead your Leader through best practices for planning a shift and executing a shift. He will also teach them how to do an after-shift review. All of these practices combined will help your leader grow out of reacting or over-reacting to problems that arise on shift to creating a solid plan and executing the plan.
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PRICE
$199 per perso
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DATES
(All Times Eastern Standard)
November 13, 2023 - 8AM - 12PM
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LEADER BASICS 103
Giving Caring Feedback
In-Person Session
Giving caring feedback is a catalyst for growth in any organization. In this class, your Leader will learn how to check the intent of their communication and practice a process of communicating, asking questions, listening, and encouraging that will not only achieve the results desired, but also demonstrate empathy and care to Team Members.
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PRICE
$199 per person
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DATES
(All Times Eastern Standard)
November 14, 2023 - 8AM - 12PM
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LEADER BASICS 102
Situational Leadership
In-Person Session
Atlanta area Chick-fil-A Operator Chris Darley will guide your Leaders through Ken Blanchard’s model of Situational Leadership. Your Leaders will learn the 4 quadrants of situational leadership and that various situations call for various styles of leadership. They will practice in simulated situations to be ready to lead their team.
PRICE
$199 per person
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DATES
(All Times Eastern Standard)
November 13, 2023 - 1:00PM - 5:00PM
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LEADER BASICS 104
Reports Lab: Making Better Business Decisions Using @CFANow
In-Person Hybrid Session
Learning how to read and interpret @CFANow data and act accordingly is critical to managing food, labor, and productivity. Using a Operator designed decision tree, your Leader will learn how to access, interpret and act on data. They will also practice doing this through application scenarios, idea sharing, and action planning.
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PRICE
$199 per person
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DATES
(All Times Eastern Standard)
November 14, 2023 - 1PM - 5PM
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Building on the foundation of H.E.A.R.T. and S.E.R.V.E., we help Leaders embrace their role to equip and empower Team Members to implement the Winning Hearts Everyday strategy.
All classes are Operator led and managed by Measured Results Consulting.
John Diamond
Atlanta Area Operator
West Midtown &
Howell Mill
Chris
Darley
Atlanta Area Operator
East Lake &
Mercedez Benz Stadium