100 Series
LEADER BASICS
From Task Master to Leader
LEADER BASICS 101
Strategically Leading a Shift to Win Hearts Every Day
In-Person Session
Equip your Leader with proven strategies and best practices for planning a shift, executing a shift, and conducting an after-shift review. Your Leader will leave more confident to equip others to Win Hearts Everyday and respond to problems that arise on shift by creating a solid plan and executing the plan.
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DATES
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LEADER BASICS 103
Giving Caring Feedback
In-Person Session
Giving caring feedback is a catalyst for growth in any organization. In this class, your Leader will learn how to check the intent of their communication and practice a process of communicating, asking questions, listening, and encouraging that will not only achieve the results desired, but also demonstrate empathy and care to Team Members.
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DATES
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LEADER BASICS 102
Building Better Relationships with DiSC®
In-Person Session
Better relationships start when we seek to understand before being understood. This DiSC-based class includes a personalized DiSC assessment and digital access to relationship tools that will deepen your Leaders understanding of self and others and help them to adapt to others in real-time.
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DATES
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LEADER BASICS 104
Relational Leadership
In-Person Session
Effective Leadership puts the person you are leading at the center of your leadership decisions! We will walk your Leaders through a relational model of leadership that helps them assess the needs of a Team Member first and then choose their leadership approach. Your Leaders will learn strategies to become a more effective and caring Leader.
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DATES
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Building on the foundation of H.E.A.R.T. and S.E.R.V.E., we help Leaders embrace their role to equip and empower Team Members to implement the Winning Hearts Everyday strategy.
LEADER BASICS 105
Making Better Business Decisions Using @CFANow
Virtual Session
Learning how to read and interpret @CFANow data and act accordingly is critical to managing food, labor, and productivity. Using an Operator designed decision tree, your Leader will learn how to access, interpret and act on data. They will also practice doing this through application scenarios, idea sharing, and action planning.
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DATES
Contact us to schedule in your market!