100 Series in Metro Chicago - July 8-9, 2024
LEADER BASICS
Join Us for
4-session series of Building Leaders
in Orland Park - July 8-9, 2024
Location:
Ashburn Baptist Church
15401 Wolf Road
Orland Park, IL 60467
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Tuition:
$396/ Team Member
LEADER BASICS 101
Shift Planning & Leading
July 8, 8:00AM - 12:00PM
Equip your Leader with proven strategies and best practices for planning a shift, executing a shift, and conducting an after-shift review. Your Leader will leave more confident to equip others to Win Hearts Everyday and respond to problems that arise on shift by creating a solid plan and executing the plan.
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LEADER BASICS 103
Giving Caring Feedback
July 9, 8:00AM - 12:00PM
Giving caring feedback is a catalyst for growth in any organization. In this class, your Leader will learn how to check the intent of their communication and practice a process of communicating, asking questions, listening, and encouraging that will not only achieve the results desired, but also demonstrate empathy and care to Team Members.
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Tuition Includes:
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All 4 Classes (101, 102, 103, 104)
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Facility, parking, snacks, water
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Participant materials
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Guided action planning
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Operator Learning Reinforcement Guide
LEADER BASICS 104
Making Better Business Decisions Using @CFANow
July 8, 1:00PM - 5:00PM
Learning how to read and interpret @CFANow data and act accordingly is critical to managing food, labor, and productivity. Using an Operator designed decision tree, your Leader will learn how to access, interpret and act on data. They will also practice doing this through application scenarios, idea sharing, and action planning.
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LEADER BASICS 102
Relational Leadership
July 9, 1:00PM - 5:00PM
Effective Leadership puts the person you are leading at the center of your leadership decisions! We will walk your Leaders through a relational model of leadership that helps them assess the needs of a Team Member first. Your Leaders will learn strategies to become a more effective and caring Leader.
Building on the foundation of H.E.A.R.T. and S.E.R.V.E., we help Leaders embrace their role to equip and empower Team Members to implement the Winning Hearts Everyday strategy.
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