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100 Series in Metro Chicago - July 8-9, 2024

Join Us for
4-session series of Building Leaders 
in Orland Park - July 8-9, 2024


Ashburn Baptist Church
15401 Wolf Road
Orland Park, IL 60467


$396/ Team Member

Shift Planning & Leading

July 8, 8:00AM - 12:00PM

Equip your Leader with proven strategies and best practices for planning a shift, executing a shift, and conducting an after-shift review. Your Leader will leave more confident to equip others to Win Hearts Everyday and respond to problems that arise on shift by creating a solid plan and executing the plan.

Giving Caring Feedback

July 9, 8:00AM - 12:00PM

Giving caring feedback is a catalyst for growth in any organization. In this class, your Leader will learn how to check the intent of their communication and practice a process of communicating, asking questions, listening, and encouraging that will not only achieve the results desired, but also demonstrate empathy and care to Team Members.

Tuition Includes:

  • All 4 Classes (101, 102, 103, 104)

  • Facility, parking, snacks, water

  • Participant materials

  • Guided action planning

  • Operator Learning Reinforcement Guide

Making Better Business Decisions Using @CFANow

July 8, 1:00PM - 5:00PM

Learning how to read and interpret @CFANow data and act accordingly is critical to managing food, labor, and productivity. Using an Operator designed decision tree, your Leader will learn how to access, interpret and act on data. They will also practice doing this through application scenarios, idea sharing, and action planning.

Relational Leadership
July 9, 1:00PM - 5:00PM

Effective Leadership puts the person you are leading at the center of your leadership decisions! We will walk your Leaders through a relational model of leadership that helps them assess the needs of a Team Member first. Your Leaders will learn strategies to become a more effective and caring Leader.

Building on the foundation of H.E.A.R.T. and S.E.R.V.E., we help Leaders embrace their role to equip and empower Team Members to implement the Winning Hearts Everyday strategy.

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