BUILDING LEADERS
in Metro Atlanta
Location:
City of Refuge
​1300 Joseph E. Boone Blvd. NW
Atlanta, GA 30314
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Investment:
$425/ Registration​
​​ Each Registration Includes:
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Two optional virtual classes
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Four in-person Classes
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One lunch each day
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Snacks and waters
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Parking
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Participant materials
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DiSC Assessment with digital access
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Guided action planning
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Operator Reinforcement Guide
6-Session Series
1
May 13
9:00AM - 11:00AM
Virtual (optional)
HEART & SERVE
In this Zoom class, experienced Operators will guide your team members through the Chick-fil-A Leadership models, HEART & SERVE, helping them to learn how to adopt the mindset of a leader and take action in their roles to influence outcomes.
2
June 10
8:00AM - 12:00PM
At City of Refuge
Strategically Leading a Shift to Win Hearts Everyday
Equip your Leader with proven strategies and best practices for planning a shift, executing a shift, and conducting an after-shift review. Your Leader will leave more confident to equip others to Win Hearts Everyday and respond to problems that arise on shift by creating a solid plan and executing the plan.​​
3
June 10
1:00PM - 5:00PM
At City of Refuge
Building Better Relationships with DiSC
Better relationships start when we seek to understand before being understood. This DiSC-based class includes a personalized DiSC assessment and digital access to relationship tools that will deepen your Leaders understanding of self and others and help them to adapt to others in real-time.
4
June 11
8:00AM - 12:00PM
At City of Refuge
Giving Caring Feedback
Giving caring feedback is a catalyst for growth in any organization. In this class, your Leader will learn how to check the intent of their communication and practice a process of communicating, asking questions, listening, and encouraging that will not only achieve the results desired, but also demonstrate empathy and care to Team Members.
5
June 11
1:00PM - 5:00PM
At City of Refuge
Relational Leadership
Effective Leadership puts the person you are leading at the center of your leadership decisions! We will walk your Leaders through a relational model of leadership that helps them assess the needs of a Team Member first. Your Leaders will learn strategies to become a more effective and caring Leader.
6
June 24
1:30PM - 4:30PM
Virtual (optional)
Making Better Business Decisions Using @CFANow
Learning how to read and interpret @CFANow data and act accordingly is critical to managing food, labor, and productivity. Using an Operator designed decision tree, your Leader will learn how to access, interpret and act on data. They will also practice doing this using live data from your Restaurant, application scenarios, and action planning.​